Signature Services

Signature Claims Services is Criterion’s specialist offering for particularly complex, niche or sensitive High‑Net‑Worth and Ultra‑High‑Net‑Worth claims. It reflects our long‑standing focus on the High‑Net‑Worth market and brings together the depth of experience, judgement and discretion required for the most demanding instructions across a range of claims disciplines.

Building on the personalised service that defines Criterion, Signature Claims Services is designed for situations where claims, or the individuals involved, require a more finely tailored and considered level of support. Claims are handled by some of our most experienced adjusters, providing senior oversight, informed decision‑making and a genuinely bespoke approach throughout.

Our growth has always been guided by a consistent commitment to the High‑Net‑Worth environment. While remaining firmly anchored in this core expertise, we have carefully developed our capability in a number of specialist and emerging areas where high‑value assets, complex exposures and heightened sensitivity are central considerations.

This includes specialist claims involving luxury contents, high‑value goods in transit, property and assets overseas, and complex international exposures. Each instruction benefits from the same deep understanding of high‑value risks and client expectations that underpins all of our work in the High‑Net‑Worth and Ultra-High‑Net‑Worth space.

Signature Claims Services formalises this niche capability into a distinct service line, offering insurers, brokers and their customers access to a highly focused, senior‑led adjusting proposition for the most complex and sensitive High‑Net‑Worth claims.