Dispute Resolution & Expert Witness Support
Where a claim has become protracted, contentious or has moved off course, Criterion provides specialist dispute resolution support to restore clarity and progress matters to resolution. Drawing on decades of High‑Net‑Worth and major loss experience, our senior specialists bring calm, impartial judgement to complex situations involving multiple stakeholders, technical disagreement or sensitive client dynamics. We are frequently instructed where early handling has failed to deliver a satisfactory outcome, providing independent analysis, expert evidence and pragmatic guidance that rebuilds trust, narrows issues and enables resolution, whether through negotiation, formal dispute processes or litigation support.
Expert Witness Expertise
Criterion’s expert witness work is led by Helena Evans, Managing Director and Chartered Loss Adjuster, with over 30 years’ experience in High‑Net‑Worth, Ultra‑High‑Net‑Worth and major loss claims. Helena holds the Cardiff University Bond Solon (CUBS) Expert Witness Civil Certificate and has held senior industry leadership roles, including President of the Chartered Institute of Loss Adjusters (CILA). This combination of formal accreditation, senior professional standing and hands‑on claims expertise ensures independent, credible and authoritative expert evidence.
Key Contact
Helena Evans
Managing Director
