We have extensive experience of handling claims for fine art, antiques, jewellery and specie. We understand the intricacies of these markets and we provide tailored solutions to investigate claims thoroughly and to settle them quickly, fairly and accurately.
We handle the complete range of losses in this sector from serious fires in public galleries to robberies at private high-net-worth properties. In addition to the expertise we offer, the quality of our service rests on the complete discretion and personal understanding we bring to each claim.
We believe our service, expertise and experience combine to provide the most complete proposition in this specialised market.
Key Features
- Dedicated single point of contact 24/7/365
- Exceptionally experienced team of specialised adjusters who handle only fine art, antiques, jewellery and specie claims
- Nationwide service throughout the UK. We also cover the whole of Europe and can handle claims globally
- We tailor service standards, KPIs and SLAs to our client’s specific requirements
- We consistently meet and exceed the expectations of both our clients and their customers
- Longstanding relationships with specialised suppliers and agencies including valuers, auctioneers and recovery authorities
- An extensive supply chain including all necessary skills required such as conservators, restorers, jewellers and antique specialists
- Desktop claims handling service provided by our specialised claims team using our remote inspection technology
Additional Services
Valuation & Appraisal
We offer a menu of services including pre and post loss appraisals and valuations for our clients. This facility includes modern collectibles, jewellery, antiques, fine art and all objet d’art. We provide desktop valuations where a full adjusting service is not required via our online valuation services team which has access to auction house and other sales room records.
Recovery
The recovery of stolen art and antiques is one of our proven specialities and we have achieved many notable successes returning stolen property to its original owners or their insurers. This frequently requires collaborative work with outside agencies, and we maintain excellent relationships with all law enforcement and art recovery services internationally.
Sale of Salvage
Our close relationship with all of the leading auction houses and regional specialists enables us to arrange the sale of many items that might otherwise be put aside for disposal. We have had considerable successes in this area and, as a result, we routinely reduce our clients’ indemnity spend. We believe this is an area frequently overlooked by some adjusters and indeed by some insurers and underwriters. We see it as an area where we can generate substantial returns and make commensurate savings for our clients.
