Skip to content

Service Standards

We are happy to provide a full claims handling service or an investigation only service or indeed bespoke case by case instructions.

 

Typically, with each new instruction, we ensure that the most appropriate adjusters and experts are assigned promptly in response to each appointment.

We arrange a site visit at the earliest possible opportunity and provide a preliminary report shortly afterwards.

We prepare compelling and unbiased arguments and issue clear, concise reports for our clients to respond appropriately.

We provide all the information and supporting documents required to form a complete view of the case, aiding insurers in their decisions on cases in which a comprehensive review is needed.

Our work involves a methodical review of the document trail, in-depth analysis of complex information and case specific matters and facts.